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Support

withyuki is made by Wallace Corp. This page is for questions, bug reports, account help, and any other support request.

How to reach us

Email i16n@wallacecorp.ai. That inbox is monitored for support. We typically reply within a few business days.

Please include:

  • The email on your withyuki account
  • Your device and iOS version
  • Whether the issue is in text chat, voice, or something else
  • What you expected, what happened, and when

What we can help with

  • Signing in, TestFlight access, and account issues
  • App crashes, voice or text chat problems, and other bugs
  • Questions about how withyuki works
  • Privacy, data, and deletion requests (see also our Privacy Policy)
  • Feedback and feature requests

Privacy and AI

withyuki uses third-party AI. What we store, what stays on your device, and what may be sent to providers is described in the Privacy Policy.