Last updated: September 1, 2026
Wallace Corp ("we," "us," or "our") operates the withyuki mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the App.
Conversation history you see in the App is stored on your device. That on-device copy is the display record of your chats.
On our servers we store:
We may also receive device and usage information needed to operate the App (for example device type, OS, app version, and diagnostics).
Depending on the features you use, the App may process location, camera or screen content you explicitly share, photos you attach, and content from connected services you choose to link (such as Gmail or Google Calendar). That content is used to fulfill your request and may be sent to third-party AI providers.
withyuki uses third-party AI to power the assistant, including conversation, voice, memory, and related features. Those providers currently include Anthropic, OpenAI, Groq, Perplexity, AssemblyAI, ElevenLabs, Zep, and ai_coustics.
We send them the data needed to fulfill a request. That can include conversation content, microphone audio during voice, images or video you choose to share, search queries, and limited account or memory context so the assistant can respond and remember you. We do not sell this information. Providers process it to operate their services for us, and their own privacy policies also apply.
We use the information we collect to:
We do not sell your personal information. We share information with the third-party AI providers listed above, with infrastructure providers that host the App (including our database and, for voice, the realtime audio/video session), and with connected-service partners only if you link an account. We may also share information when required by law, or to protect our rights and the safety of users.
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
On-device chat history remains until you delete it or remove the App. On our servers, the current conversation is deleted when that conversation ends; session summaries and account data are kept as long as needed to provide the App, unless you ask us to delete them or a longer period is required or permitted by law. Third-party AI providers retain data according to their own policies and our agreements with them.
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information. To exercise these rights, or to request deletion of your account and server-side data, contact us using the information below.
The App is not intended for children under 16. We do not knowingly collect personal information from children under 16.
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date above.
Questions about this Privacy Policy, support requests, and data requests: i16n@wallacecorp.ai. See also Support.